Safety is our #1 value

Our total attention in our national transportation company is focused on providing the safest, highest quality transportation services for our customers and the communities we serve.

No one takes safety more seriously than we do; our goal is zero accidents and zero injuries. With collaborative support from our employees, we have created a safer environment by encouraging open discussions on safety concerns and by hiring competent managers who make sure employees have the appropriate training and equipment to safely perform their jobs.

Driving Out Harm

Driving Out Harm is our principal safety program. It aims to educate all employees on how important it is to drive out all risks of harm to our customers, employees and others affected by our business. We are all leaders in safety at National Express and have personal responsibility for safety in the workforce and safety on the roads.

Through our 12 Global Standards, we identify all national and local requirements, appropriate levels of management and supervision, and expect all levels of personnel to manage our health and safety policies.

  • Competence and Fitness of Drivers
  • Competence and Fitness of Maintenance Staff
  • Competence and Fitness of Other Staff Personnel
  • Drug and Alcohol Screening
  • Safety of Vehicles (Buses)
  • Safety of Premises (Workplace)
  • Risk Assessment
  • Personal Protective Equipment (PPE)
  • Accident and Incident Investigation
  • Incident Response and Management
  • Safety Audit and Management Checks
  • Safety Validation of Change